Employment Verification

Overview

We're here to make the employment and income verification process as simple as possible. Lumen uses VeriSafeJobs to securely provide verification information for retirees/former employees. The details below explain what you'll need and how to complete the process.

Before you begin, please have the following information ready:

  • Company code: LUMEN
  • Your residential zip code
  • Your social security number

Option 1: If an agency or verifier is requesting information

If you signed a borrower’s authorization or consent form as part of a loan, rental, or other application, the agency or verifier can request your employment or income verification directly through VeriSafeJobs.

  • Ask the verifier to register at verisafejobs.com/. They will need your residential ZIP code and Social Security number to complete the request.
  • After the verifier registers and uploads your signed consent form, VeriSafeJobs will send them a PIN to complete the verification request.
  • The verification remains active for one year from the signature date. You may update or remove it at any time.

Option 2: If you want to create your own VeriSafeJobs account

You can also create a VeriSafeJobs account and generate a PIN to share with verifiers. You may download a verification for your own records, but please note that agencies may not accept a retiree/former employee-provided verification form.

  • Visit myaccount.verisafejobs.com/register-employee.html
  • Follow the steps to create a U.S. account using your personal email address. Be sure to check your inbox or spam folder for the account activation link, then select the link to confirm your account.
  • After your account is active, sign in at  myaccount.verisafejobs.com/signin. You'll verify your identity using Multi-Factor Authentication (MFA) with a one-time passcode sent to your email.

VeriSafeJobs contact information

If you need help, please contact VeriSafeJobs at 833-883-7439, Monday through Friday, 8 a.m. to 8 p.m. EST.

  • Fax: 855-649-7008
  • Email: voe@VeriSafeJobs.com
  • Address: 1715 NJ-35, Suite 206, Middletown, NJ 07748