Whether you’re on COBRA, Long-Term Disability (LTD), Reduction-in-Force (RIF) status, or looking for support after leaving Lumen, this page can help you find the right resources. Use the sections below to manage your benefits, review plan documents, update your information, and get support.
Manage your Benefits
Use this section for common benefit actions, including accessing the Lumen Health and Life website, Annual Enrollment materials, making life event changes, and updating your address or beneficiaries.
Benefit plan documents and resources
Find plan documents, forms, and helpful resources to better understand your Lumen benefits and coverage options.
Departing Lumen or planning to retire
Find helpful resources to understand what happens to your benefits when leaving Lumen, including support for COBRA, LTD, and RIF.
Retirement and savings
Find information and support for your 401(k) and pension benefits, including retirement plan contacts.
401(k) Savings Plan
- Website: Principal 401(k) - Retirees/Inactive employees
- Phone: 800-547-7754
Pension
- Website: Pension website - Retirees/Inactive employees
- Phone: 888-324-0689
Additional resources
Find support for common post-employment needs, including employment verification and Affordable Care Act (ACA) information.
If you still have questions, the resources below can guide you to the right benefits support.








