Welcome to Lumen!
Complete your I-9 prior to your start date. An email will be sent to you from Form I-9 Compliance (services@formi9.com) with a Section 1 invitation.
- Follow the link in the email to complete Section 1 of the I-9 form.
- You will be prompted to upload a clear legible front and back copy of your I-9 work authorization documents.
- Select a verifier who is at least 18 years old and available to meet with you in person. This person can be a family member, friend, or neighbor.
- Enter the first and last name, and email address of your chosen in-person document verifier when requested.
- Your selected verifier will receive an email with their log in credentials.
- Arrange promptly to meet in-person with your verifier to validate your work authorization documents.
- Present your acceptable documents to your verifier. Your verifier will enter the information in the I-9 portal to finalize the process.
Questions: Contact I-9@lumen.com or submit an HR ticket at HRConnect-NA@lumen.com.
