Overview

Pregnancy can be an exciting time of your life and it can bring on a variety of emotions and stress along the way. When you're expecting, Lumen offers a variety of programs and resources to help you and your baby to be as healthy as possible. Once you and baby are home and you return to work, we want to support your post-delivery needs as well. We offer programs such as Milk Stork and onsite nursing rooms to keep your baby’s needs a priority.

• Maternity Support Programs

  Healthy Pregnancy Program

  Through UnitedHealthcare, you have access to support (by phone) from a nurse with experience in obstetrics when you enroll in the Healthy Pregnancy Program, included as part of your existing health care benefits. Call a Health Advocate at 1-800-842-1219, TTY 711, to enroll, and you’ll work with a maternity nurse throughout your pregnancy (and up to six weeks after delivery).

  Nurses can help:

  • Develop an exercise and nutritional plan that supports you and your baby
  • Supply information about providers and hospitals in your area
  • Develop your birth plan and explain your options
  • Plan for upcoming appointments including what questions to ask your doctor

  Enroll in the Healthy Pregnancy Program anytime during your pregnancy to receive a special gift set that includes:

  • A choice of one book from several options
  • Belly butter
  • A super-soft receiving blanket
  • A comprehensive brochure with tips and important information to help you prepare for your new arrival and support for when he or she is finally here

  Bind Healthy Pregnancy Program

  Bind is partnering with Pacify--a mobile app that provides qualified medical support 24/7--to personalize your maternity journey with more options for support. Pacify offers timely reminders and consultation from nurses and lactation specialists at the touch of a button, 24-hours a day.

  On top of that, Bind adds a layer of one-on-one personal support to help you anticipate any maternity needs and coordinate your care at no additional cost to you.

  Whether you have a question about breast-feeding, want a quick answer to a concern you weren't expecting or could use advice about specialists to see, Bind will help you coordinate the care you need and achieve your maternity goals.

  Sign up for your complimentary Pacify membership and claim your baby shower gift, compliments of Bind.

• Maternity & Parental Leaves

  Maternity & Parental Leave provides a paid, approved absence for an expectant mother or new birth mother, non-birth mother, and father for the birth & care of a newborn child.

  Under Lumen's Maternity and Parental Leave Policy, eligible employees are provided with a period of paid time off for the addition of a new child. Employees should contact Sedgwick for all State, FMLA, and Maternity and Parental Leave requests. Please refer to the Maternity & Parental Leave page on InsideLink for more details.

• Enrolling your new baby in benefits

  The birth of your baby is a qualified life event that allows you to make certain changes to your Lumen Benefit Plans. The change must be made within 45 days of the effective date of the birth of your child. If you do not take action within 45 days of the qualifying event, you will not be able to add your child until the following Annual Enrollment period.

  If you are adding a new baby/child to your benefits, they will not be eligible for coverage until you have provided documentation that confirms their eligibility under the Plan. Refer to the Dependent Verification page for details.

  What you need to do:

  • Within 45 days of the birth of your child, log on to the Health and Life website and select the "Change my Benefits" tile on the home page.
  • Click on the "Life Event" and select "Birth/Adoption/Legal Guardianship", enter the date of the birth/adoption/legal guardianship, and click "Continue".
  • On the next page click "Start Change" to complete the enrollment process.
  • You may want to update your beneficiary designation even if you are not adding your child to your health and life insurance plans.
  • Consider enrollment/changing coverage in the Flexible Spending Accounts (FSA) - health and dependent daycare or your Health Savings Account (if enrolled in the HDHP medical plan).
  • For more information visit the Qualified Life Events page.

  Documentation/Forms you may need:

  • You will need to provide documentation to the Lumen Service Center within the required timeframe.
• Milk Stork

  Lumen's newest benefit will help nursing mothers traveling for work to send extra special deliveries to their babies back home. Milk Stork gives nursing mothers the opportunity to ship expressed milk to their child from anywhere in the United States. It's as simple as logging into the Milk Stork website, entering the name and address of the hotel where you're staying, and selecting the size/type of package you need. Milk Stork will have a cooler and materials waiting for you at your hotel when you arrive, ready for you to fill and ship to your baby overnight by FedEx. Just click, pack and ship. If you prefer to travel home with your milk, you can order a travel tote from Milk Stork that can be checked or carried on to planes.

  The Pump & Tote:

  • Pharmaceutical-grade shipping cooler with push button activation (no pre-freezing or pre-cooling)
  • The size of a carry-on bag
  • Up to 60 hours of refrigeration
  • Shipped to a mom's destination and ready to tote home
  • Reusable tote bag, breast milk storage bags, instruction card & shipping seals

  The Pump & Ship:

  • Pharmaceutical-grade shipping cooler with push button activation (no pre-freezing or pre-cooling)
  • Provides at least 72 hours of refrigeration
  • Shipped to mom's destination, pre-labeled and pre-addressed with FedEx Priority Overnight Shipping labels
  • Breast milk storage bags, instruction card & shipping seals

  Lumen is committed to building and maintaining a company culture that fosters a diverse work environment. We also want to develop a more inclusive understanding of what our employees need through the entirety of their careers. We believe that by introducing benefits such as Milk Stork to nursing mothers, we are proactively addressing some of our workforce needs.

  Lumen will cover the cost of Milk Stork services for children who are under two years old when your manager approves the expense submitted in accordance with our expense reimbursement policy. You'll find instructions to report the expense in the new Milk Expressing Travel Expense policy in the Employee Toolkit's Policies and Guidelines section on InsideLink.

  Additional Resources:

  • Milk Expressing Travel Expense policy
  • Milk Stork - Lumen Portal
  • Milk Stork FAQs
  • Milk Stork for Military Mothers
• Nursing mothers breaks

  Nursing mothers will be provided reasonable break time during the work day to express breast milk. Typically, mothers will require 15-30 minute breaks, two to three times during an 8 hour work shift. For additional details, please review the Breastfeeding (Nursing Mothers) Guidelines.

  Nursing Mothers Room Locations, if you need assistance finding the dedicated Nursing Mothers Room at your location, contact the Real Estate Help Desk at 800-201-7033 and they can provide this information.