As you prepare for your departure from Lumen, there are decisions to make and information you need to help ensure a smooth transition.
Please take time to review the Benefits Resource Guide for Departing Lumen Employees. It includes a helpful Benefits - Departing Checklist, explains how your separation may affect your benefits - including health plans, 401(k), ESPP and more - and highlights important reminders for after you leave the company.
We encourage you to review this information thoroughly and if you still have questions you may discuss specific items with your supervisor or manager, or if you have questions regarding the benefits available to you, please use the Resources & Contact Information in the Benefits Resource Guide for Departing Lumen Employees.
Do you still have questions?
- Discuss specific items with your supervisor or manager.
- If you still have questions regarding your Health and Welfare benefit plans, contact the Lumen Health and Life Service Center at 833-925-0487 or 317-671-8494 (International callers). Member Advocates are available Monday to Friday, 7 a.m. to 7 p.m. CST.
- If you still have questions regarding your 401(k) Savings Plan, contact the Principal Service Center at 800-547-7754, Monday to Friday, 7 a.m. to 9 p.m. CST to speak with a representative.
- If you still have questions regarding your Pension Plan, contact the Pension Service Center at 888-324-0689. Pension Specialists are available Monday to Friday, 8 a.m. to 7 p.m. CST.
